CustomInk.com

We seek friendly and reliable individuals to help customers have a great experience with CustomInk as part of our dedicated Order Operations team. You will directly contribute to customer satisfaction with the timely preparation or artwork and supporting materials to ensure the execution of customer orders produces the best possible end result.

RESPONSIBILITIES:

To succeed at this role you must understand and care about satisfying customers and have both an eye for aesthetics and excellent attention to detail. In addition, you will be required to script well-written internal and external communication.

MEASURES OF SUCCESS:

You will be responsible for contributing to customer satisfaction as part of the Order Operations team with the timely preparation of artwork and supporting materials to ensure the execution of customer orders produces the best possible end result. Accordingly, the key measures of success for this role will be:

Productivity – Maintaining targeted expectations for average number of orders completed per day

Accuracy – Maintaining targeted expectations for technical execution and quality of work

Teamwork – Working together to enhance customers’ and teammates’ experience with CustomInk

QUALIFICATIONS:

The ideal candidate is a friendly and reliable self-motivator looking for a great first or early professional experience.

• Proven computer skills including experience with Adobe Illustrator
• Demonstrated ability to succeed in a results-oriented environment
• Track record of communicating effectively with a team
• An eye for detail as well as the ability to proof spelling and grammatical errors
• Ability to learn new systems quickly
• Prior experience with decoration methods of screen printing/embroidery a plus